Pricing & Specifications: All prices are in US Dollars, and do not include freight and handling charges, state or federal taxes, import duties, brokerage fees or any other fees imposed by a third party for handling of the shipment. Due to changing economic conditions, prices, colors & specifications are subject to change without notice. Whenever possible, we will attempt to contact the buyer before shipping if an item has changed.
Exclusive Warranty & Limitation Of Remedies & Damages: Products distributed from Hilgart Holdings are warranted to be free of defects in material and workmanship at time of shipment for 100 days. Hilgart Holdings’s liability and Buyer’s remedies under this warranty shall at our option be limited solely to repair, replacement or credit. Buyer shall at Hilgart Holdings’s option return any alleged defective product to Hilgart Holdings at Buyer’s expense. This warranty extends to original Buyer only. THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Hilgart Holdings SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO LABOR COSTS OR LOSS OF PROFITS ARISING IN CONNECTION WITH THE USE OF OR INABILITY TO USE PRODUCTS PURCHASED FROM Hilgart Holdings.
Shipping Policy: All products
are shipped from stock FOB from Everson, WA. We ship UPS and USPS. Items
may be shipped by US Priority Mail Next Day & Two Day Service
is available on telephone orders placed before 10:00 AM PT. Hilgart Holdings makes no delivery time guarantees. Paying for
air shipping simply means that an order will be shipped by
air, not that it will arrive on a certain day. Pickup times
and backlogs necessitate this clause. Hilgart Holdings assumes
no liability for a carriers inability to pick up an express
order because of bad weather or any other condition. International
orders are shipped by UP Postal Service Global Priority Mail.
Damaged Shipments: Shipping accidents
do occur. If damage has occurred, please call us immediately
with the invoice number and tracking number of the package.
Please note the condition of the packaging and retain it in
case the shipper requires an inspection. Our responsibility
for damage ceases when the carrier accepts the shipment, please
contact the carrier to make damage claims.
Returning Goods: Returns may be subject to a 15% restocking fee. Before returning products, you should attempt to remedy any problems by calling us for technical advice. Our PuttPutt Boats use basic steam that has been used cor more than a hundreds of years. Products may be returned on the following conditions:-
- Products must have been purchased within 30 days.
- Products must be in new and unused condition and will be subject to inspection for damage or misuse prior to the issuance of a refund. Items that have been used or damaged will be returned to buyer at buyer's expense.
- A copy of the original invoice must be included, clearly indicating any or all items being returned.
- Products may not be returned without approval. Please call for an authorization and clearly write this authorization on the front of the package. Shipments without this authorization will be refused.